The course is essential for people who wish to acquire a management and communication style that encourages the development of staff competence, motivation and self-confidence, improving individual and team performance.
DESTINATARI DEL CORSO
anyone who is responsible for managing people
DURATA DEL CORSO
4 ore
ATTESTATI DI FREQUENZA E VALUTAZIONE DEI PARTECIPANTI
At the end of the course, you will download a certificate of attendance once you pass the test.
Contenuti del corso
The course is divided into sections:
Introduction to the course (10 minutes)
How the course works (10 minutes)
Managing a supervisory role (10 minutes)
4 types of feedback (10 minutes)
The reprimand (30 minutes)
The praise (30 minutes)
Effectiveness of feedback (10 minutes)
The performance appraisal interview (50 minutes)
Common traps of the appraisal interview (20 minutes)
Preparing for the final test (10 minutes)
Final test (30 minutes)
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